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This is more than a 'what-to-do book' - much more. It is a 'how-to-do-it' book that outlines, in precise detail, what you need to do and how, to get and stay ahead of the game.

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A “eye-opening” insight into how customers are often treated once they become part of the establishment. Like many marriages, once the excitement of the chase is long forgotten, complacency sets in. This book will show you how to maintain excellent customer care and keep them coming back for more.

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“The myth behind sales being a “born-with” characteristic should be dumped as the art of selling can be learned”. In this book you will learn that Great salespeople use a proven and modern sales methodology and we take you through each of the steps.

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