Learn how to turn Conversations into Sales

Every staff member is directly responsible for Delighting Customers and Closing Deals

Did you know that more than 88% of customers, who leave retail outlets, do so because of an attitude of INDIFFERENCE from staff?

In today’s world the customer is more sophisticated and a lot tougher than they used to be. The market has changed radically and now customers want every member of staff to be able to help them with their general enquiries. Customers want to be delighted by all your staff and they want you to professionally help them make a decision NOW.

CLOSING the deal is an essential aim of this course.

This course is designed to train all your staff to understand the basics of Sales and Customer Care and will be customized to your type of RETAIL Market.

Who Should Attend?
Program Highlights
You Will Receive

Our training is based on creating an environment where the learner is the most important person. The trainer is there to guide and facilitate. Within our programs, participants become engaged in an experience that mirrors the pressures and challenges faced in a real-world situation. Personalized Certificates are issued to each delegate on completion of the program.
 

 
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