Why Do So Many Sales People Struggle with in Outbound Sales Calls?
We have all heard these kinds of calls before and we know to either: hang up, be rude or play dumb.
We look for an authentic reason to connect that is stated right at the beginning of the chat. Then we look at qualifying and the principles of engagement.
WHO SHOULD ATTEND?
All Tele Sales staff who work in a call centre.
Our training is based on creating an environment where the learner is the most important person. The trainer is there to guide and facilitate. Within our programmes, participants become engaged in an experience that mirrors the pressures and challenges faced in a real-world situation.
A personalised Certificate is issued at the end of the day.
One day High Impact workshop.
Peer Training Group on 011 787 6781 or firstname.lastname@example.org for more information.