{"id":4853,"date":"2016-11-02T17:30:06","date_gmt":"2016-11-02T15:30:06","guid":{"rendered":"https:\/\/mypeergroup.com\/mypeergroup\/?page_id=4853"},"modified":"2016-12-13T15:40:26","modified_gmt":"2016-12-13T13:40:26","slug":"call-centre-outbound-tele-sales-skills","status":"publish","type":"page","link":"https:\/\/mypeergroup.com\/mypeergroup\/call-centre-outbound-tele-sales-skills\/","title":{"rendered":"Call Centre – Outbound Tele-sales Skills"},"content":{"rendered":"

Why Do So Many Sales People Struggle with in Outbound Sales Calls?<\/h4>\n
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<\/i> Enquire Now<\/a><\/div><\/div>\n
\u00a0<\/div><\/div>\n<\/div>\nYou would think the problem is the impatient customer, or that the agent’s comments are either too pushy or too weak (and this is probably all true).\u00a0 The main reason, however, is that most outbound agents say or do something in the first 30 seconds of the call that stops it, instantly.\u00a0 Perhaps they ask the dreaded question, \u201cIs this an okay time to talk?\u201d or they accidentally trip up their words.\u00a0Maybe they repeat themselves, all from nervous energy.<\/p>\n

We have all heard these kinds of calls before and we know to either: hang up, be rude or play dumb.
\nWe look for an authentic reason to connect that is stated right at the beginning of the chat. Then we look at qualifying and the principles of engagement.<\/p>\n

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<\/span>What we deliver<\/div>
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  1. <\/i> A powerful set of skills that will train your agents to excel.<\/li>\n
  2. <\/i> Give them confidence over the telephone.<\/li>\n
  3. <\/i> Use a model on how to overcome objections.<\/li>\n
  4. <\/i> How to sell Value rather than engage in price issues.<\/li>\n
  5. <\/i> How to close effectively.<\/li>\n<\/ol>\n<\/div>\n<\/div><\/div>\n
    <\/span>AIMS<\/div>
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    1. <\/i> What to say in the first few seconds that creates IMPACT.<\/li>\n
    2. <\/i> How is a sales conversation created?<\/li>\n
    3. <\/i> How do we get a positive engagement?<\/li>\n
    4. <\/i> How to overcome objections.<\/li>\n
    5. <\/i> Arrive at a CLOSE.<\/li>\n<\/ol>\n<\/div>\n<\/div><\/div>\n
      <\/span>COURSE CONTENT<\/div>
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