{"id":4860,"date":"2016-11-02T17:42:07","date_gmt":"2016-11-02T15:42:07","guid":{"rendered":"https:\/\/mypeergroup.com\/mypeergroup\/?page_id=4860"},"modified":"2016-12-13T15:38:09","modified_gmt":"2016-12-13T13:38:09","slug":"call-centre-inbound-tele-sales-skills","status":"publish","type":"page","link":"https:\/\/mypeergroup.com\/mypeergroup\/call-centre-inbound-tele-sales-skills\/","title":{"rendered":"Call Centre – Inbound Tele-sales Skills"},"content":{"rendered":"

Call Centres are here to stay, although their livelihood depends on sophisticated operations and superbly trained agents.<\/h4>\n
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<\/i> Enquire Now<\/a><\/div><\/div>\n
\u00a0<\/div><\/div>\n<\/div>\nGet World Class Call Centre training from Peer Training Group and learn the critical techniques on how to treat your customers like GOLD<\/p>\n

Rather than focusing on how to close more deals, we will share with you ways of developing trust and rapport by asking sound, relevant questions that lead naturally to the close. <\/p>\n

Our course is based on a process that positions salespeople as objective advisors, and trusted experts rather than persuaders, manipulators, and pushers. <\/p>\n

The Inbound Call Centre workshop has been designed specifically to teach trainees the essential skills necessary to excel as an individual performer and participate as a team player.<\/p>\n

The training programme targets key outbound disciplines such as:
\nAssertiveness,
\nProactivity,
\nCommunication and
\nPersuasiveness<\/p>\n

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<\/span>COURSE CONTENT<\/div>
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