Master Course
Peer Training™
Transformative Learning That Sticks
About the Programme
Training without reinforcement is like pouring water into a sieve—it doesn’t last. Research shows that up to 78% of learning is forgotten within 3 months if not consistently reinforced. That’s why so many well-intentioned training initiatives fail to deliver long-term ROI.
The Peer Training™ System flips this script. It introduces a structured, practical method for embedding learning, ensuring that new skills are practiced, reinforced, and transferred into real-world performance.
This isn’t just a follow-up plan—it’s a proven process that transforms training into sustainable results.
Who Should Attend
• Learning & Development Managers
• HR Business Partners
• Team Leaders & Sales Managers
• Trainers & Facilitators
• Organisations investing in training and looking for long-term impact
• Companies tired of skills evaporating post-training
Programme Overview
The Peer Training™ System is a post-training reinforcement method that builds a culture of accountability and shared learning.
Here’s how it works:
• Participants are grouped in small learning pairs or triads
• They meet regularly (weekly or bi-weekly) to revisit training topics, discuss application, and coach each other
• Sessions are structured using a plug-and-play toolkit for ease of use
• Learning becomes part of the work rhythm, not a once-off event
With clients like FNB, Sun International, Mercedes Benz, and Big Blue, this model is already helping teams turn learning into lasting performance.
What You Will Get
• A fully implemented Peer Training™ System
• Access to 100+ Soft Skills Topics for discussion and practice
• A facilitator guide and tools to train your own peer leaders
• Checklists, templates, and progress trackers
• Measurable KPIs to track learning retention and behavior change
• Proven post-training reinforcement model
How We Train
• Kickoff Training: We introduce the Peer Training™ System to your team through a hands-on onboarding session
• Custom Implementation: We tailor the frequency, topics, and tracking systems to suit your organisation
• Empower Peer Leaders: Equip team members to take ownership and lead peer groups
• Ongoing Support: We check in, evaluate progress, and guide adjustments to ensure maximum retention
It’s low-cost, high-impact, and simple enough to sustain without constant external input.
Duration
• Initial Setup & Training: 1 Day
• Sustainability Cycle: Weekly or bi-weekly sessions over 3 to 12 months
• Flexible based on your internal training calendar
Stop wasting time and money on training that fades away. The Peer Training™ System ensures your teams remember, apply, and repeat what they learn, long after the training room is packed up.
It’s the difference between a good session and a great transformation.
🔎 Don’t Just Take Our Word For It
Testimonials
-
❝Sales teams and managers from across the country attended sales training provided by The Peer Group. The training was focused on the necessity of drive and attitude (you in the sale) and sales skills (the sale in you) to be successful salespeople. Everyone enjoyed the training and commented on how beneficial it was. Now the challenge is to retain and measure the results, which we’ll do using the Peer Training System.❞
Gari Dombo Managing Director, Alexander ForbesMore... -
❝The amazing hands-on approach, a smiling friendly, and very patient method of teaching that you are practicing shows. The warmth and efficiency as well as the hospitality shown by your staff deserves a special mention too as it would be an injustice not to do so.❞
Audrey Disang PA to CEO, Capital BankMore... -
❝Thank you so much, they have all come back so motivated, and full of ideas and the course went well beyond just answering the phone professionally. Looks like it was the best money I have spent in a while. I would certainly recommend the course to other companies.❞
Miranda Isaakidis Indulgence Spa ProductsMore... -
❝A huge thank you to the Peer Training Group for bringing a new aspect of professionalism and confidence to our frontline staff. Our staff gained massively from understanding and learning how to approach customers and now have the confidence to apply the tools they were taught during the training day. We will no doubt see and reap the benefits thanks to our new skills on how to give all our customers the most memorable experience.❞
Ines Kruger NetcareMore... -
❝I enjoyed the course, very relevant information was covered that was beneficial to me. Relates not only to my work environment but in all areas of Life.❞
Nonthando HBZ BankMore... -
❝Great information. A lot of knowledge to implement. Go out there and shine. Very challenging for any role. I would recommend Peer Training Group to everyone I know.❞
Phindy & Victoria Kyalami EstatesMore... -
❝The greatest benefit of Peer Training is we will use it as a springboard to alter the way KVM is managed. We have been too compliant, and our customers have suffered. There is a new wind that will deliver to our customers exactly what they pay for. Thank you for your delivery here, Clive and Peer Training Group.
❞David Percival Managing Director, KVMMore... -
❝A huge thank you to The Peer Group for bringing a new aspect of professionalism and confidence to our sales executives. The Peer Training methodology will be used for the next 18 months to consolidate the training. All new staff will be inducted using Peer Training as the catalyst.❞
Katherine Lockheart National Buyer, Big BlueMore... -
❝We have implemented various methodologies to empower our staff at all levels and found the results disappointing and short-lived. We have been using the democratic approach of Peer 2 Peer Sales Training for the last 18 months and to date the results have exceeded our expectations. We are on the path to developing a true Learning Culture within our companies.❞
Pierre Jordaan Unit Manager, Liberty LifeMore... -
❝We just want to take the opportunity to thank you for the training that you have given us yesterday. It was a privilege to get to know the Peer Training Group and it is an honour to learn so many skills and techniques from you.❞
Sonja van Eeden Hilton HotelMore... -
❝This course was very good for everyone, not just the receptionist. From what I learned today, if my office would have this training, this would make life easy for everyone.❞
Nomuhle Wayne PlasticsMore... -
❝The course was amazing, the best training I’ve had in my life.❞
Penny Peter Department of Economic Development and TourismRead more

























